Privacy Policy
Last updated: July 29, 2025
At My Christening Box, your privacy matters deeply to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website (www.mychristeningbox.com.au).
By using our website, you consent to the practices described in this policy.
1. What Information We Collect
When you browse our store or make a purchase, we may collect the following personal information:
- Name, email address, phone number
- Shipping and billing address
- Payment details (processed securely via third-party gateways)
- Order history and communication preferences
Device information including IP address, browser type, and cookies
We only collect what’s necessary to fulfil your order, improve your experience, and provide customer support.
2. How We Use Your Information
Your information allows us to:
- Process and deliver your orders
- Provide order updates, including shipping and tracking
- Offer responsive customer support
- Personalize and enhance your shopping experience
Send promotional emails (only with your consent)
Meet legal obligations and prevent fraud
We will never sell, trade, or rent your personal information to third parties.
3. Sharing Your Information
We may share your data with trusted third parties who help us operate our business, including:
- Secure payment processors (e.g., Shopify Payments, PayPal)
- Shipping and logistics providers
- Email marketing platforms
- Website analytics tools
These partners have their own privacy policies and are required to handle your data in accordance with Australian privacy law.
4. Email Marketing & Opt-Out
If you subscribe to our emails, you may receive occasional updates, special offers, and store news. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us at hello@mychristeningbox.com.
5. Cookies & Tracking
Our website uses cookies to:
- Remember your preferences
- Enable faster checkouts
- Gather anonymous data to improve site performance
You can disable cookies in your browser settings, though this may limit certain features of the site.
6. Data Security
We take your security seriously. Our website is hosted on Shopify and uses secure SSL encryption to protect your data. We follow industry best practices to keep your information safe.
7. Your Rights
You have the right to access, update, or delete the personal data we hold about you. To make a request, email us at hello@mychristeningbox.com — we’re happy to help.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from children. If you believe we have done so, please contact us and we will promptly delete the information.
9. Policy Updates
This Privacy Policy may be updated from time to time. Changes will be posted here, with the revised date noted above. We encourage you to check this page periodically.
10. Contact Us
Have questions or concerns?
Email: hello@mychristeningbox.com
We’re here to ensure your information is handled with care.